Wetherspoon’s: A Social Media Lesson in Using “Offline Inventory”

On my way to work today I spotted this; and I thought it was worth sharing…

Wetherspoons Facebook ad on delivery trucks

A great example of making good use of your “offline inventory”, and integrating your available media types. The side of a dray van is a perfect rolling outdoor ad slot.

Now, I’m no snob; I’d take pork scratchings over sushi any day (ask @AndyBetts if you don’t believe me), but I haven’t set foot in a Wetherspoon pub for a good long while. What you can’t see,  just out of shot at the front of the van are the two magic words for any frequently-mobile business person.

FREE WI-FI

Sold! To the lady with the pork scratchings!

I think this is a really smart move on a couple of levels. Firstly, not only does this really position the ‘convenience-as-selling-point’ angle, to a professional commuter who often finds herself with an hour or so to kill between meetings and journeys; but secondly by promoting a feature I would previously not have expected to be available in a Wetherspoons pub, I’m now wondering if they may have something more to say to me.

As a social media professional, I’m already doing an “F&F” on them (fanning and following), as I want to see more about how they are evolving the brand and communicating to potential and existing customers. If I wasn’t a social media professional, if I were a travelling sales exec, I’d probably be intrigued too.

I’d be interested to know if this is agency or an in-house team. Whomever; they certainly seem to be going about their social communications in the right way. On mooching around the site quickly, there’s a friendly tone-of-voice to the copy, all social media touch points are integrated both on-site (and off-site as we’ve seen), and on looking at the fan page the posts seem to be an interesting mix of brand communications, staff and general public – with a pretty decent dose of interaction.

Maybe J D Wetherspoon can teach Nestle a thing or two?

Wetherspoon on Facebook and Twitter

One thought on “Wetherspoon’s: A Social Media Lesson in Using “Offline Inventory”

  1. Wetherspoon’s efforts to publicise its free Wifi could all be for nought if the digital economy bill is rushed through parliament before the election. Making access providers liable for illegal downloads threatens public access Wifi in the UK and we’ll all feel the loss (I know I will!). Various efforts are afoot to foil this, 38 Degrees being one of them – http://www.38degrees.org.uk/page/speakout/extremeinternetl.

    Jamie

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